The main job roles will be as follows:

• Dealing with direct dispatch orders – where we deal with orders for 3-4 internet based customers
• Includes calling end users to arrange delivery, processing the orders in our system and updating the customers systems with delivery information
• Dealing with all queries which arise from the customer in a timely manner, using their internal memo system
• Liaising with our customers to ensure information on their websites is accurate and assisting them with any product questions
• Working with our transport and warehouse departments to ensure the best possible service is offered to our customers

I need a confident, organised person with great attention to detail who will fit into the team well.  A great telephone manner is essential and a calm nature would be preferable as it can get a little hectic at times.

The role is very busy and this area of the business is growing rapidly.

£22,000 – £25,000 pa