Supply Chain Co-ordinator

 

Purpose:

 

To support the sales department and team in terms of all round administration and customer services.

 

 

Responsibilities

And Tasks:

 

§  Action general sales enquiries and ensure customer orders and enquiries are dealt with in a professional and timely manner and service levels are met (within own control).  Liaise with customers/suppliers, supply chain staff and transport companies to ensure bookings and delivery slots are achieved.

§  Ensure customer orders, enquiries and complaints are dealt with in an efficient and timely manner and service levels are met. Ensure that order input, customer service functions and day-to-day processes are being completed accurately and maintained to a high standard.

§  Ensure day-to-day administration within the customer service department is maintained, ensuring all concerns and issues are raised with Sales Manager.

§  Effectively calculate forward orders and demand, monitor and manage inventory levels in line Company purchasing requirements. Liaise with purchasing to ensure accurate purchasing needs and logistics to ensure customer’s requirements can be met.

§  Ensure that incoming product are in line with customer demand, liaising with the manufacturer and Sales teams to ensure continued supply.

§  Monitor and manage the inventory, such as new products and stock levels ensuring surplus stocks are advised to Sales Manager; to be sold either through retail or wholesale.

§  Assisting where necessary in respect to updating our website and on-line presence to assist with brand awareness and consumer interaction.

§  Attendance at exhibitions, trade fairs and customer meetings as required in support of the Sales Team.

§  Delivering ad hoc projects on time and to agreed objectives along with other duties as required within the role and when deemed necessary.

 

Personal Standards:  

  • Strong organisational skills and time management
  • Computer literate with an extensive understanding of Microsoft Excel, Word. Strong analytical skills and a keen eye for detail.
  • Uses own initiative and able to consider all options available to identify improvement opportunities and effectively utilise tools available to achieve and maintain an efficient way of working.
  • Excellent team player who works proactively with others providing help and support as required and be adaptable to a range of varied activities in any given day.
  • Excellent communication and interpersonal skills with the ability to effectively exchange information both verbally and in written form.

·         Ability to build strong relationships at all levels, both internally and externally.

 

To apply for this job email your details and CV to philomena@wattonrecruitment.com
Please attach CVs in Word document format.

Apply using webmail: Gmail / AOL / Yahoo / Outlook